Computer Hope

At wit’s end and have no geek in the family to call for help? There’s a really cool online service called Computer Hope. Guess what- it’s free! I think this is terrific!

The website itself is very helpful, with a “word of the day,” latest updates and news, and some common questions and solutions. Besides an FAQ section and basic search feature, Computer Hope also has online chat tech support, or you can email them with questions.

They also have a listing of drivers to download when you need them, too. An excellent resource! This is a great one to bookmark or to forward to a computer newbie.

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Find Firefox Help With Forums

Firefox is rapidly becoming the browser of choice for Internet users. It is the only browser I use, unless I’m having technical problems and need to use Internet Explorer. I love the tabbed feature of Firefox more than anything. There’s a lot about Firefox that can be confusing, though (ever look into about:config?). I have found the Mozilla forums to be an essential help. Most of the forums is about the Firefox browser. You won’t find tips about cheap term life insurance, but you will reap reams of additional information by reading some of the small talk that goes on between the geeks. It is truly a learning experience! The forum link is here.

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