Remote Software System

November 5, 2010 — Mrs. Mecomber
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Ever try to give tech help via phone or email? I have. What a frustrating endeavor! After hours of unsuccessful telephone time, I finally convinced them to try remote software. WHAT a difference. I was able to see the person’s computer and manage the files (and get rid of the virus) much easier. Unfortunately, remote software is very expensive. I only do tech support infrequently; a tech business heavily relies on such software. Besides the expensive, remote software must be intuitive and speedy.

SimpleHelp remote support software is a good choice. I watched the demo video and was impressed with the pleasant interface and choices for the remote technician. Easy! What makes SimpleHelp stand out is that there is no monthly subscription, as is with LogMeIn and GoToMyPC. Depending on your business needs, you can purchase the software for as little as $295 for one active session at a time, or up to $7,000 for unlimited simultaneous sessions. NO monthly fees. You can opt to pay for the software in monthly payments, though.

You can see from the screenshot below that the graphic interface is clean and easy to manage.

Looks good! It’s a refreshing change of choice when it comes to selecting remote support software.

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Posted in business services, computers, desktop utilities. Tags: . Comments Off »

Together We Can End Remote Rage

August 3, 2009 — Mrs. Mecomber

I know FOR A FACT that this has happened to you:

It’s night time. Everyone is sleeping soundly in their beds, but you can’t sleep and want to switch on the TV or movie for a little while. You press the “on” button on the TV, and BLAMMO!! 500 decibels of TV audio screams throughout the house! And worse, what’s playing at that moment is a Western with all the guns shooting off! Gah!! Where is that &@$%^@ REMOTE?! And which one is it?!

We’ve allllll been there. We all feel each others’ pain. How to resolve the situation? A universal remote? :roll: Hoh boy, don’t make me cry. Those things are SO LAME! Do you realize that when the remote batteries die and you place new ones in, you have to reprogram the WHOLE thing all over again?!?! :cuss: I found that out the hard way… and then I found out that I’d lost the programming paper with all the codes! GRRR.

RemoteGroup

OK OK, this post wasn’t intended to be a rant. Not exactly. It’s intended to be a SOLUTION. Because I found the hottest piece o’ technology, baby! It’s the Yamaha neoHD and it looks SWEET. It’s a remote control controller. It manages ALL your electronic entertainment components from ONE beautiful machine with ONE remote.

And better yet, there’s a Yamaha neoHD Sweepstakes going on. Win a Yamaha neoHD– an $800 value! Wowsa! Interested? Here’s how you enter:

  • At Twitter: tweet “I just entered to win a #neoHD b/c I have too many remotes, visit http://bit.ly/JMsW3 to enter!”
  • Go to http://izea.com/enter-yamahas-neohd-sweepstakes and leave a comment, saying why you desperately need the neoHD.

Feel free to get really creative, or rant a little. Me, I’m sick of the half-dozen remotes floating around this house– and two of them are the EXACT same! It’s maddening. The Yamaha neoHD is pretty slick. It would be so cool to win one. Check the sites for more information, and contest details. Togather we can end Remote Rage!

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Posted in gadgets, networking, technology. Tags: , , , , . Comments Off »
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